Privacy Policy

At Overwater Bungalows (a GFFC brand), we are committed to protecting your privacy and managing your personal information with the utmost care.

Information We Collect

To craft your bespoke itinerary, we collect necessary personal information including names, contact details, passport information, dietary requirements, and payment details. We only collect what is strictly necessary to fulfill your travel arrangements.

How We Use Your Information

Your information is used exclusively to:

  • Process your quotes and reservations
  • Communicate with resorts, airlines, and transfer providers
  • Manage your travel itinerary
  • Provide customer support before, during, and after your trip

Information Sharing

We must share relevant details with the travel providers (resorts, airlines) involved in your itinerary. We never sell your data to third parties or share it for unrelated marketing purposes.

Security

We implement robust security measures to protect your personal and payment information in accordance with Australian privacy laws and ATIA accreditation standards.